Privacy Policy of Lotus365
At Lotus365, privacy and protection of data is our primary concern. We are committed to protecting the personal information of our users and ensuring transparency in how your data is collected, used, and safeguarded. Our Privacy Policy is designed to inform you about the kind of information we collect, how we use it, and what we do to ensure your privacy on our platform as you entertain the pleasure of betting.
1. Information We Collect
When you register, use our services, or interact with Lotus365, we collect various types of personal and non-personal information, including:
- Personal Identification Information: Name, email address, phone number, date of birth, and other contact details provided during Lotus365 Register or account updates.
- Verification Documents: Government-issued IDs such as Aadhaar card, PAN card, or passport, used to complete KYC verification.
- Account Information: Username, password, transaction history, and betting preferences.
- Payment Information: Bank details and payment method information used for deposits and withdrawals via trusted Indian payment gateways such as UPI, Paytm, and net banking.
Technical Data: IP address, device information, browser type, and cookies collected automatically to enhance your user experience and ensure platform security.
2. How We Use Your Information
We use your information to:
- Provide, operate, and improve our betting services on Lotus365.
- Verify your identity and comply with legal and regulatory requirements including KYC and anti-fraud measures.
- Process deposits, withdrawals, and financial transactions securely.
- Make a communication with you about your account, promos, and updates.
- Enhance your user experience by personalizing content and offers.
- Monitor and protect against fraudulent or unauthorized activity.
- Comply with applicable Indian laws and regulations concerning online betting and data protection.
3. How We Protect Your Data
Lotus365 employs industry-leading security measures, including:
- High-level SSL encryption to secure data transmissions.
- Secure storage solutions with restricted access.
- Frequent security checkups and update to avoid hacking.
- Two-factor authentication (2FA) for secure account access.
- Compliance with Indian data protection laws and international best practices.
4. Sharing Your Information
Your personal information is not sold, traded, or rented to third parties. Only the following people can share your data:
- Law enforcement in compliance with the laws and regulatory agencies.
- Trusted service providers involved in payment processing, identity verification, or platform operations, under strict confidentiality agreements.
- Partners providing responsible gaming tools and support services.
5. Your Rights and Choices
Being a user of Lotus365, the following are your rights:
- Use your account to log in and access as well as update your personal information.
- Ask us to fix or remove any of your personal information, and to do so according to the legal and operative rules.
- Opt-out of marketing communications at any time by adjusting your preferences or contacting customer support.
- Use available tools to manage cookies and tracking technologies.
6. Cookies and Tracking Technologies
Lotus365 uses cookies and similar technologies to:
- Enhance site navigation and performance.
- Analyze usage patterns to improve services.
- Deliver personalized content and promotions.
Your cookie preference is customizable through your browser.
7. Children’s Privacy
Lotus365 does not intentionally collect personal information of people below the legal betting age in India If we become aware of such data, it will be deleted promptly.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in regulations or platform features. Any significant changes will be communicated via email or notifications on the Lotus365 platform.
9. Contact Us
For any questions or concerns about your privacy or this policy, please contact our dedicated support team:
- Email: privacy@thelotus365id.com
- Live Chat: Available 24/7 on the app